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“Zoe Ann and her team came recommend from our builder. her and her team did an excellent job helping us through the process. They went the extra mile in helping us getting our house closed in time for when our moving truck showed up. I would recommend Zoe Ann to anyone looking for a montage.”

– Marshall M.

“Zoe Ann came highly recommended from a local realtor. I cannot praise her and Rosita enough for helping my family purchase our dream home. Our situation was a little different from your normal mortgage. The seller didn’t want to go through a realtor and we both wanted to close in June. We contacted Zoe Ann January and she worked with us through this six month process. Zoe Ann and Rosita helped us every step of the way and answered tons of questions we had along the way. This is the ONLY place I would trust to handle a mortgage ! Please call Zoe Ann before you call any other company!!”

– Denton D.

“Looking for a mortgage company that will actually care about you, and actually look out for your best interest? Then you don’t have to look any further! My wife and I are speaking from personal experience. During our married life we have bought and sold several houses. We’ve been exposed to the good, the bad and the ugly in the mortgage industry and thought you just have to suck it up, and accept what you get. Well, guess what? Don’t do it! We finally found a true professional; Zoe Ann Heep at Benchmark Mortgage in Austin, Texas.
We were so satisfied with the work Zoe Ann did for us during our last home purchase about 5 years ago, that we actually sought her out for our most recent home purchase too. Furthermore, if we should ever be in the market for another mortgage, you can bet that we will find her again – Zoe Ann and her staff are that good.
Zoe Ann and her staff worked diligently right up until the closing to see that everything went correctly for us. This was important because at the last minute, we decided to change from a conventional FHA to VA, and the closing still had to take place on a certain date. Therefore, it was critical all of the details were accurate, so the underwriters could approve the mortgage. And they did it with only a couple of hours to spare.
But here is the rest of the story: It didn’t have to be that way. Zoe Ann discovered I still had enough VA eligibility remaining, and by making the change, we would receive a lower interest rate – even though it would make things more difficult for her and her staff. That just goes to prove they put our best interest in front of theirs.
We can’t say enough good things about how completely satisfied we are with Benchmark, Zoe Ann and her entire staff. We give them our highest recommendation.”

– Richard C.


 

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In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not our low ratio of complaints, or the full branding of what is merely our everyday approach to lending: Lifetime-Loan-wBG-300x47. The best evidence is your testimony and what other clients have said.

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